August 13, 2018

The following tool has been developed in the frame of the ASSIST project which has received funding from the European Union’s Horizon 2020 programme.

The figure of the HEA (Home Energy Advisor) is being developed and inserted in the domestic energy market of each participating country. The HEA will provide specifically to vulnerable consumers with advice and guidance on household energy efficiency, including efficient behavioral changes.

The definition of this profile is supported by:

  • HEA qualification schema, grounded on both national and European desk and in-field analysis and defined according a modular system of correlated: occupations and job roles; activities and sub-activities; knowledge, skills and competences;

  • Definition of effective HEA training at each national level;

  • Engaging of at least 75 potential HEA and delivering to them the HEA training program.

The aim of ASSIST (Support Network for Household Energy Saving) is to fight energy poverty by actively engaging consumers in the energy market, generating a positive change of behaviour in relation to energy consumption and to influence the design of energy poverty-oriented policies. It intends to contribute to tackling the main barriers of the energy market (taking into account electricity and heating) faced by a specific segment of people: vulnerable consumers with special focus on energy poor