August 13, 2018

The following tool has been developed in the frame of the Assist project which has received funding from the European Union’s Horizon 2020 programme.

The Report European market survey on vulnerable consumer needs is the result of analysis of both consumer and stakeholder surveys carried out in the countries involved in the Assist project (Belgium, Finland, Italy, Poland, Spain, UK). The aim was that these surveys complement the European Union Statistics on Income and Living Conditions (EU SILC) on the perception, needs and expectations of vulnerable consumers / energy poor in relation to energy efficiency.

The aim of ASSIST (Support Network for Household Energy Saving) is to fight energy poverty by actively engaging consumers in the energy market, generating a positive change of behaviour in relation to energy consumption and to influence the design of energy poverty-oriented policies. It intends to contribute to tackling the main barriers of the energy market (taking into account electricity and heating) faced by a specific segment of people: vulnerable consumers with special focus on energy poor.